89dd's Privacy Policy
Your personal information is our top priority. This policy transparently describes how 89dd collects, uses, and keeps your information secure.
89dd ("we", "us", "platform") is an online casino and sports betting service provider in Bangladesh. This privacy policy explains what information we collect and how it is managed when you visit our website 89dd.lat, create an account, or use any of our services.
By using our services, you consent to the processing of your information in the manner described in this privacy policy. We ask that you read this policy in full and contact us if you have any questions.
This policy applies only to 89dd.lat. Any third-party sites or services have their own privacy policies, and 89dd is not responsible for those.
Information Collection
The Information We Collect
The following types of information may be collected to manage your account on 89dd and provide secure services:
1.1 Personally Identifiable Information
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Current address and country
1.2 Financial Transaction Information
- bKash, Nagad, Rocket, or Upay account numbers (for transaction processing only)
- Deposit and withdrawal history
- Wallet balance and bonus information
1.3 Usage and Technical Information
- IP address and device identifier information
- Browser type and operating system
- Site access times, pages visited, and activity
- Information collected through cookies and similar tracking technologies
1.4 Communication Information
When you contact our support team via live chat or email, records of that communication may be stored to improve service quality.
Purpose of Using Information
Why We Use Your Information
89dd uses your information only for legitimate and necessary purposes. The main purposes are described below:
2.1 Account Management
Personal information is required to create, verify, and manage your account. This includes login security, identity verification, and account recovery.
2.2 Financial Transaction Processing
Relevant payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Every transaction is processed in a secure and verifiable manner.
2.3 Service Improvement
Usage information is used to analyze the user experience and improve the platform's functionality, game sections, and overall service.
2.4 Communication and Support
Email and mobile information is used to send important account-related notifications, security alerts, and customer support responses.
2.5 Fraud Prevention and Security
Information is analyzed to prevent unauthorized account access, fraudulent activity, and money laundering. This directly contributes to protecting your funds and information.
2.6 Responsible Gaming
Information is used to monitor your gaming activity and effectively provide responsible gaming tools (deposit limits, self-exclusion).
Information Sharing
Sharing Information with Third Parties
89dd does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
3.1 Payment Service Providers
Only the necessary payment information is shared with bKash, Nagad, Rocket, and Upay for the purpose of processing financial transactions. These providers operate under their own privacy policies.
3.2 Technology and Service Partners
The minimum necessary information may be shared with gaming software providers, security services, and technology partners to carry out operations. All partners are bound by data protection terms.
3.3 Legal Obligations
Information may be disclosed when required by a court order, a lawful request from a government authority, or applicable law. In such cases, only the legally required information will be provided.
We never sell your information to advertisers or unrelated third parties.
Cookie Policy
Use of Cookies and Tracking Technologies
Cookies and similar technologies are used on the 89dd website. Cookies are small text files stored in your browser.
4.1 Essential Cookies
These cookies are essential for the website's basic functionality — such as maintaining login state, session management, and security verification. Without them, the platform will not work properly.
4.2 Functionality Cookies
These cookies are used to remember your preferences and settings, such as language preferences and display settings.
4.3 Analytics Cookies
Analytics cookies may be used to collect site usage statistics and improve the service. This information is processed in aggregated and anonymized form.
4.4 Cookie Controls
You can control or decline cookies by changing your browser settings. However, disabling certain essential cookies may limit the platform's functionality.
Data Security
How Your Information Is Kept Secure
89dd maintains industry-standard security measures to protect your information:
- SSL (Secure Socket Layer) encryption — all data exchanged between your browser and our servers is encrypted
- Sensitive information is stored in encrypted form — never in plain readable format
- Firewalls and intrusion detection systems are active to prevent unauthorized access
- Regular security audits and vulnerability assessments are conducted
- Only authorized personnel can access information based on their specific responsibilities
- Data stored on servers is regularly backed up and kept in a secure environment
No digital system is completely secure. If you have any security concerns, notify us immediately at [email protected].
Data Retention
How Long Your Information Is Retained
89dd retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
6.1 Active Accounts
All relevant information is retained for as long as your account is active. This includes account details, transaction history, and gaming activity.
6.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a specified period in accordance with applicable law for legal, accounting, and fraud prevention purposes.
6.3 Data Deletion
Once the retention period has expired or the information is no longer needed, it is deleted in a secure and irrecoverable manner.
Your Rights
Your Rights Over Your Information
Every user registered with 89dd has the following rights over their own information:
7.1 Right to Access
You may request at any time to know what information we hold about you.
7.2 Right to Correction
You have the right to request correction if the information we hold about you is incomplete or inaccurate.
7.3 Right to Deletion Request
In certain circumstances, you may request that your personal information be deleted. However, we may not be able to delete some information due to legal obligations.
7.4 Objection to Processing
You may object to marketing communications or optional data processing.
7.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected]. Our team is available 24/7 to assist you in Bengali and English.
Protection of Minors
Protecting Minors' Information
89dd is for users aged 21 and above only. We do not knowingly collect personal information from any minor.
If a minor has accidentally created an account and we become aware of it, the relevant account and information will be immediately closed and deleted. If a parent or guardian suspects their child is using the platform, please contact us at [email protected].
Policy Changes
Privacy Policy Updates
89dd may review and update this privacy policy from time to time. In the event of any significant changes:
- The updated policy will be published on this page and the "Last updated" date at the top of the page will change
- A notification may be sent to the registered email address for important changes
- Continued use of the platform after an update will be considered consent to the revised policy
We recommend reviewing this page regularly.
Contact Us
Contact for Privacy Matters
For any questions or concerns about this privacy policy, or to exercise your rights, please contact us:
Email Support
Live Chat
Support available 24/7 in Bengali and English
Our customer service team is committed to responding appropriately to any privacy-related request you may have.
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